Internal Customer Service 1 Day Training in Brasilia
Certificate: Course Completion Certificate
Language: English
Duration: 1 Day
Credits: 8
Course Delivery: Classroom/ Virtual Live/ On-Site
Offers: Groups of 5 – 10 people 10% Discount | Groups of 11 – 20 people 15% Discount
Course Overview:
This workshop is designed to help staff improve collaboration with colleagues and other internal customers as a keystone for improving their performance in today’s competitive workplace environment. Using a self-assessment tool, participants discover their dominant communication style and learn how to adapt that style to work more effectively with others. The course will help participants improve their communication skills, make good first impressions, set the right expectations, manage themselves, and build collaboration skills. After attending this workshop, participants will be able to work more effectively with colleagues and team members.