1. Communication:

🗣️ Deepen your communication skills, learn how to manage challenges and build a community, and how to team up not only with your team but also with condominiums.

The condominiums don’t understand you? Are your assemblies similar to battlegrounds between apartment buildings? Would you like to be respected in your role as an administrator by condominiums and suppliers?

In this path, we will explore the world of strategic communication, where you will learn to communicate in a clear and engaging way. You will discover the secrets to turning difficult situations into win-win opportunities.

We will give you the keys to conducting effective assemblies, managing angry condominiums and uncooperative suppliers.

• Learn the art of negotiating with condominiums and suppliers
• Write effective and decisive emails
• Managing condominium complaints by turning them into growth opportunities
• Dealing with angry condos effectively
• Use visual tools and mind maps
• Learn the art of assertiveness
• Develop active listening, mirroring and recapitulation
• Choosing the most effective means of communication
• Manage empathy without being overwhelmed

You will be ready to face any situation with confidence and success!
2. Training:

🎓 Develop new procedures and workflows together with your team!

Is your team not working as you would like? Are you crushed by tasks and despite delegating you can’t find time for yourself? Would you like a more efficient work group?

Through this course, you will learn how to create a true positive team culture, guide and inspire your employees.

• Build an effective and motivated team
• Learn about different leadership styles
• Organize strategic briefings that keep everyone oriented towards common goals
• Learn how to use brainstorming techniques
• Building the common vision
• Learn to team up not only with your collaborators but also with suppliers and condominiums
• Knowing how to use facilitation and coaching techniques to guide the group
• Recognize roles and tasks within the group
• Knowing the differences between a manager, a leader and a boss
• Learn how to motivate your employees and provide them with feedback
• Leading the group towards change

Be ready to build a team that is motivated and focused on success

ACTION Practical: Not just theory, but practical activities to transform what you learn into tangible and applicable changes right away.